Refund policy
Refund & Returns Policy
We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may request a return within 30 days of receiving your item.
Returned items must be unused, in their original packaging, and in resalable condition unless the item is faulty or damaged.
Once your returned item has been received and inspected, any approved refund will be processed to your original payment method.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Please contact us before returning any item so we can provide return instructions.
For assistance, contact:
Email: admin@firstbuyshopltd.store
Phone: +44 7454 740391